Ask an Account Admin to send the invitation so they can correct it if needed. Use the invitation email shown in your setup.
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5 steps
For the person who can change settings in the named platform.
An Account Admin for your Apple Ads account sends the invitation. BrightLake provides the user email and reviews the invitation.
Email to invite
czmzqj@gmail.comIn Apple Ads, click your name at the top right → Settings beside the target account → User Management → Invite Users.
If names are required, use the agency name for First Name and SOV for Last Name. SOV · Opens in a new tab here is the requested user name, not a report metric. Enter czmzqj@gmail.com in Apple Account exactly as shown.
Under User Access and Role, choose Limited Access and select the campaign groups in this setup. Set Role to Read & Write, then Send Invite. Read & Write lets our team pull your reports, including Impression Share, and support your campaigns.
Find the invitation in User Management (search by email if needed). Capture the entire row showing the invited email, role and invitation status, then upload a PNG, JPEG or WebP screenshot in setup.
To correct an email, an Account Admin can select the pending invitation → Actions → Remove User, then invite again. If Invite Users is missing, ask an Account Admin. When groups change, update this user's scope and upload a new screenshot.
Return to the original setup tab to finish your per-app attribution choices and review the complete application before submitting.
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